Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Pipe cutter
Step-by-Step Installation
- Prepare Installation Space: Ensure cabinet opening meets required dimensions and has proper electrical and plumbing access.
- Remove Shipping Materials: Remove all protective packaging, shipping bolts, and transit brackets from the dishwasher.
- Connect Water Supply: Connect hot water supply line using provided hose and ensure proper sealing to prevent leaks.
- Connect Drain Hose: Route drain hose to sink drain or garbage disposal with high loop to prevent backflow.
- Electrical Connection: Connect to dedicated 120V, 15-amp circuit with proper grounding. Hardwire according to local codes.
- Level the Dishwasher: Adjust leveling legs to ensure dishwasher is perfectly level for proper door operation and cleaning performance.
- Secure Installation: Secure dishwasher to adjacent cabinets using mounting brackets provided.
- Test Run: Run dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP878ZD5N / SHEM8AY5N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 Place Settings |
| Noise Level | 42 dBA (Quietest) |
| Control Type | Hidden Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Most Efficient |
| Water Consumption | 2.9 Gallons per Cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 24.5 inches |
| Weight | 105 lbs |
| Drying System | PerfectDry with Zeolith Technology |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Rack Warranty: 10 years on racks and tub
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Brushless motor technology provides ultra-quiet operation at only 42 dBA, making it one of the quietest dishwashers available with exceptional reliability.
PerfectDry with Zeolith
Advanced drying system uses natural mineral Zeolith to absorb moisture and release heat, delivering completely dry dishes without heated drying.
Flexible 3rd Rack
Extra rack provides additional space for cutlery, utensils, and small items, increasing capacity to 16 place settings with optimized loading flexibility.
InfoLight®
Projects a red light onto the floor to indicate when the dishwasher is running, providing discreet status information without opening the door.
CrystalDry™
Advanced drying technology that uses natural minerals to enhance drying performance, especially for plastic items that are typically difficult to dry.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
Wash Programs Explained
Auto
Automatically adjusts water temperature and cycle time based on soil level for optimal cleaning and energy efficiency
Heavy
Intensive cleaning for pots, pans, and heavily soiled dishes with extra hot water and extended wash time
Normal
Standard cycle for everyday dishes with normal soil levels, providing thorough cleaning with balanced energy use
Speed60
Quick wash cycle that cleans lightly soiled dishes in just 60 minutes for fast turnaround
Eco
Energy-efficient cycle that uses less water and electricity while still providing excellent cleaning results
Rinse & Hold
Rinses dishes to prevent drying of food particles when not running a full cycle immediately
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly, child lock activated | Check power supply, ensure door is latched completely, check child lock setting |
| Poor cleaning results | Overloading, wrong detergent, incorrect loading, clogged spray arms | Reduce load size, use correct detergent, ensure proper loading, clean spray arms |
| Water not draining | Drain hose clogged or kinked, filter blocked | Check drain hose for obstructions, clean filter system |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in tub, spray arm hitting dishes | Check for foreign objects, rearrange dishes properly |
| Dishes not drying | Rinse aid empty, incorrect cycle selection, plastic items | Refill rinse aid, select appropriate cycle, use CrystalDry for plastics |
Error Codes
- E01 / E02: Water supply issue - Check water supply and inlet valve
- E03 / E04: Drain issue - Check drain hose and pump
- E09: Flooding detected - Check for leaks and water supply
- E15 / E16: Heating issue - Check heating element and temperature sensor
- E21 / E22: Motor issue - Contact service center
- E24: Door not closed properly - Ensure door is fully closed
Manual Downloads
Current 800 Series Models
SHP878ZD5N
800 Series Stainless Steel
SHEM8AY5N
800 Series Black
SHP878ZDN
800 Series Panel Ready
SHEM8AY5W
800 Series White
Popular Previous Models
SHP865ZD5N
800 Series 2019 Model
SHE6AMF5N
500 Series Stainless
SMS8EKS01N
800 Series 2018 Model
SHP878ZD3N
800 Series 3rd Rack