Bosch Benchmark Dishwasher

User Manual & Installation Guide

Premium Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure
  • Drill

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections with adequate clearance for door opening.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new braided stainless steel hoses.
  4. Connect Drain Hose: Route the drain hose into the sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 15A dedicated circuit. Hardwired installation recommended.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series SHX878ZD5N
Type Built-in Dishwasher
Color Stainless Steel / Black
Place Settings 16 Place Settings
Noise Level 39 dBA
Control Type Hidden Touch Controls with LCD Display
Energy Rating ENERGY STAR® Most Efficient
Water Consumption 2.2 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.5625 x 24 inches
Weight 105 lbs
Drying System Zeolith® CrystalDry Technology

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Motor Warranty: 10 years on EcoSilence Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com

Key Features

EcoSilence Drive

Brushless motor technology provides ultra-quiet operation at only 39 dBA, ensuring peaceful kitchen environments while delivering powerful cleaning performance.

Zeolith® CrystalDry

Revolutionary drying technology uses natural minerals to absorb moisture and release heat, delivering perfectly dry dishes, plastics, and glassware every time.

PerfectDry

Advanced drying system with mineral technology that automatically adjusts to load size and soil level, ensuring optimal drying results for all dish types.

InfoLight®

Projects a red light onto the floor to indicate when the dishwasher is running, eliminating the need to open the door to check cycle status.

Home Connect

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Flexible 3rd Rack

Extra rack designed specifically for cutlery and utensils, providing additional loading capacity and organization options.

Wash Programs Explained

Auto

Automatically detects soil level and adjusts water temperature and cycle time for optimal cleaning

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes with extra hot water

Normal

Standard cleaning for everyday dishes with normal soil levels

Eco

Energy-efficient cycle that uses less water and electricity while maintaining excellent cleaning

Speed 60

Quick cycle that washes and dries dishes in just 60 minutes

Crystal

Gentle cycle for delicate glassware and china with lower water temperature

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly Check power supply, ensure door is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect program Reduce load size, use correct detergent, select appropriate program
Water not draining Drain hose clogged or kinked Check drain hose for obstructions or kinks, clean filter
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in pump, spray arm obstruction Check for foreign objects, ensure spray arms rotate freely
Dishes not drying Rinse aid empty, wet load added, incorrect program Refill rinse aid, ensure dishes are dry before loading, use Auto or Heavy program

Error Codes

  • E01: Water supply issue - Check water supply and inlet valve
  • E02: Drain issue - Check drain hose and pump
  • E03: Flooding detected - Check for leaks and water supply
  • E09: Motor issue - Contact service center
  • E15: Door not closed properly - Ensure door is fully closed
  • E24: Temperature sensor issue - Contact service center

Manual Downloads

Current Model Manuals

SHX878ZD5N

800 Series Benchmark

SHX868ZD5N

800 Series with CrystalDry

SHX859ZD5N

800 Series with Home Connect

SHX878ZD3N

800 Series Black

Popular Previous Models

SHX78P55UC

800 Series Previous Gen

SHX68T55UC

500 Series with CrystalDry

SHX65T55UC

500 Series Standard

SHX43RL5UC

300 Series

Note: For models not listed here, please visit the Bosch Support Website for complete documentation.