Bosch Benchmark Series Dishwasher

User Manual & Installation Guide

SHP9PCM5N Model

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Drill with bits

Step-by-Step Installation

  1. Choose Installation Location: Select a location near kitchen plumbing and electrical connections with adequate clearance.
  2. Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new braided stainless steel hoses.
  4. Connect Drain Hose: Route the drain hose to the sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 15A dedicated circuit. Follow local electrical codes.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is perfectly level for proper operation.
  7. Secure Installation: Secure the dishwasher to the countertop or adjacent cabinets using mounting brackets.
  8. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Number SHP9PCM5N
Series Benchmark Series
Type Built-in Dishwasher
Color Stainless Steel
Place Settings 16 Place Settings
Noise Level 39 dBA (Quietest)
Control Type Hidden Touch Controls with LED Display
Energy Rating ENERGY STAR® Most Efficient
Water Consumption 2.2 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.5625 x 23.5625 inches
Weight 105 lbs
Drying System CrystalDry™ Technology

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Motor Warranty: 10 years on EcoSilence Drive Motor
  • Stainless Steel Tub: Lifetime warranty
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com

Key Features

EcoSilence Drive™

Bosch's brushless motor technology provides ultra-quiet operation at only 39 dBA, along with exceptional energy efficiency and long-lasting reliability.

CrystalDry™ Technology

Advanced zeolite mineral drying system that uses natural minerals to absorb moisture, delivering perfectly dry dishes even with plastic items.

PerfectDry® Plus

Intelligent drying system that automatically adjusts temperature and time based on load size and soil level for optimal drying performance.

InfoLight®

Projects a red light onto the floor to indicate when the dishwasher is running, a signature Bosch feature for convenience.

Home Connect®

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Flexibility Plus

Third rack design provides additional space for cutlery and utensils, while adjustable tines accommodate larger or oddly shaped items.

Wash Programs Explained

Auto Program

Intelligent sensors automatically adjust water temperature, time, and amount based on soil level for optimal cleaning

SpeedPerfect®

Reduces cycle time by up to 60% while maintaining excellent cleaning results for lightly soiled loads

CrystalDry™ Program

Activated zeolite drying system for perfectly dry dishes, especially effective with plastic items

Sanitize Program

Heats water to 162°F to eliminate 99.9% of food soil bacteria, meeting NSF standards

Eco Program

Energy-efficient cycle that uses less water and electricity while providing excellent cleaning results

Rinse & Hold

Quick rinse cycle to prevent food from drying on dishes when running a full load later

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, check child lock
Poor cleaning results Overloading, wrong detergent, spray arms blocked Reduce load size, use correct detergent, check spray arm rotation
Water not draining Drain hose clogged or kinked, filter blocked Check drain hose for obstructions or kinks, clean filter system
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in pump, spray arms hitting dishes Check for foreign objects, rearrange load properly
Dishes not drying Rinse aid empty, wrong cycle selected, overloaded Refill rinse aid, select appropriate cycle, reduce load size

Error Codes

  • E01: Water supply issue - Check water supply and inlet valve
  • E02: Drain issue - Check drain hose and pump
  • E03: Water leakage detected - Check for leaks and water supply
  • E09: Motor issue - Contact service center
  • E15: Temperature sensor error - Contact service center
  • E24: Door not closed properly - Ensure door is fully closed

Manual Downloads

Current Model Manuals

SHP9PCM5N

Benchmark Series 800

SHP9PCM5W

Benchmark Series White

SHP8PCM5N

800 Series Dishwasher

SHP7PCM5N

500 Series Dishwasher

Popular Previous Models

SHP865ZD5N

800 Series Dishwasher

SHP878ZD5N

800 Series with CrystalDry

SHS863WD5N

800 Series Panel Ready

SHP2PT55UC

300 Series Dishwasher

Note: For models not listed here, please visit the Bosch Support Website for complete documentation.