Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pipe wrench
- Tape measure
- Drill with bits
Step-by-Step Installation
- Choose Installation Location: Select a location near water supply, drain, and electrical connections with adequate clearance for door opening.
- Remove Shipping Materials: Remove all shipping bolts, brackets, and protective packaging from the dishwasher.
- Connect Water Supply: Connect hot water supply line to the water inlet valve using approved dishwasher connectors.
- Connect Drain Hose: Route the drain hose to the sink drain or garbage disposal with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 15A dedicated circuit. Follow local electrical codes.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is perfectly level for optimal performance.
- Secure to Countertop: Use mounting brackets to secure the dishwasher to the underside of the countertop.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHX9PCM5N |
| Type | Built-In Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 Place Settings |
| Noise Level | 39 dBA (QuietPlus) |
| Control Type | Hidden Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Most Efficient |
| Water Consumption | 2.9 Gallons per Cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 24.5 inches |
| Weight | 105 lbs |
| Drying System | CrystalDry™ Technology |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Tub Warranty: Lifetime warranty on stainless steel tub
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides ultra-quiet operation at only 39 dBA, enhanced reliability, and energy efficiency with reduced vibration.
CrystalDry™ Technology
Advanced zeolite mineral drying system that uses natural minerals to absorb moisture, delivering perfectly dry dishes including plastics.
PerfectDry
Intelligent drying system that automatically adjusts drying temperature and time based on load size and soil level for optimal results.
Flexible 3rd Rack
Extra rack designed specifically for cutlery, utensils, and small items, providing additional loading flexibility and capacity.
InfoLight®
Projects a red light onto the floor to indicate when the dishwasher is running, disappearing when the cycle is complete.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
Wash Programs Explained
Auto Program
Intelligent sensors automatically detect soil level and adjust water temperature and cycle time for optimal cleaning
SpeedPerfect
Reduces cycle time by up to 60% while maintaining excellent cleaning performance for lightly soiled loads
CrystalDry
Enhanced drying program that uses zeolite technology for perfect drying results on all dish types
Sanitize
Heats water to 162°F to eliminate 99.9% of food soil bacteria, meeting NSF standards for sanitization
Eco
Energy-efficient program that uses less water and energy while providing excellent cleaning results
RackMatic
Adjustable upper rack with 9 different height settings to accommodate tall items and optimize loading
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly, child lock activated | Check power supply, ensure door is latched completely, deactivate child lock |
| Poor cleaning results | Overloading, incorrect detergent, spray arms obstructed | Reduce load size, use recommended detergent, check spray arms for blockages |
| Water not draining | Drain hose clogged, filter blocked, drain pump issue | Check drain hose for obstructions, clean filter, check drain pump |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper loading, check water connections |
| Unusual noises | Foreign objects in pump, spray arms hitting dishes | Check for foreign objects, rearrange load properly |
| Dishes not drying | Rinse aid empty, incorrect program selection | Refill rinse aid, select appropriate drying program |
Error Codes
- E01: Water supply issue - Check water supply and inlet valve
- E02: Drain issue - Check drain hose and pump
- E03: Heating issue - Check heating element and thermostat
- E09: Motor issue - Contact service center
- E15: Door not closed properly - Ensure door is fully closed
- E24: Water leakage detected - Check for leaks and water supply
Manual Downloads
Current Model Manuals
SHX9PCM5N
Benchmark Series Dishwasher
SHX8PCM5N
800 Series Dishwasher
SHX7PCM5N
500 Series Dishwasher
SHX6PCM5N
300 Series Dishwasher
Popular Previous Models
SHX88PW5N
800 Series with CrystalDry
SHX78CM5N
500 Series with Home Connect
SHX65CM5N
300 Series Stainless Steel
SHX45CM5N
100 Series Dishwasher