Product Overview
Bosch Benchmark Series Highlights:
- Ultra-quiet operation with PerfectDry technology
- CrystalDry enhanced drying performance
- Home Connect smart features
- Flexible 3rd rack design
- Eco-friendly water and energy consumption
Product Description
- Premium Design: Stainless steel exterior with hidden controls for seamless kitchen integration
- Advanced Cleaning: PrecisionWash system with intelligent water management
- Quiet Operation: Industry-leading noise levels at 39 dBA
- Smart Connectivity: Wi-Fi enabled with Bosch Home Connect app control
- Flexible Loading: Adjustable racks and specialized zones for all dish types
- Energy Efficient: ENERGY STAR® certified with eco programs
- Durability: German-engineered components with long-lasting performance
Technical Specifications
| Model Number | SHX9PCM5N |
| Series | Benchmark 800 |
| Color | Stainless Steel |
| Place Settings | 16 Place Settings |
| Noise Level | 39 dBA |
| Control Type | Hidden Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Most Efficient 2023 |
| Water Consumption | 2.9 gallons per cycle (Eco mode) |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 112 lbs |
| Warranty | Limited 5-year warranty |
Warranty Information
- Full Warranty: 2 years parts and labor
- Extended Warranty: 5 years on stainless steel tub
- Motor Warranty: 10 years on EcoSilence Drive motor
- Additional Coverage: Optional extended service plans available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
PerfectDry Technology
Advanced zeolite mineral drying system that uses natural minerals to absorb moisture and release heat for perfectly dry results, even with plasticware.
PrecisionWash
Intelligent water management system with multiple sensors that scan debris levels and adjust water usage and temperature for optimal cleaning performance.
Home Connect
Wi-Fi enabled smart features allowing remote control, cycle monitoring, and custom program downloads through the Bosch Home Connect mobile app.
Flexible 3rd Rack
Extra rack specifically designed for cutlery, utensils, and smaller items, providing additional loading flexibility and maximizing capacity.
EcoSilence Drive
Brushless motor technology that ensures ultra-quiet operation, energy efficiency, and long-term reliability with minimal maintenance.
CrystalDry
Enhanced drying technology that provides superior drying performance, especially for plastic items that traditionally don't dry well in dishwashers.
Cleaning Programs Explained
Auto Program
Intelligent program that automatically adjusts water temperature and cycle time based on soil level detection
SpeedPerfect
Reduces cycle time by up to 60% while maintaining excellent cleaning results for lightly soiled loads
Eco Program
Energy-efficient program that uses less water and electricity while providing effective cleaning
Sanitize Program
High-temperature cycle that eliminates 99.9% of food soil bacteria for hygienically clean results
CrystalGlass
Gentle program specifically designed for delicate glassware and crystal with special care protection
Heavy Program
Intensive cleaning cycle for pots, pans, and heavily soiled dishes with extended wash time
Customer Reviews
| Reviewer | Rating | Comments |
|---|---|---|
| Sarah M. | 5/5 Stars | "Extremely quiet operation - I can run it while watching TV and barely hear it. Dishes come out perfectly clean and dry every time." |
| Michael T. | 4/5 Stars | "Excellent cleaning performance and the third rack is a game-changer. Only minor complaint is the cycle times can be long on eco mode." |
| Jennifer L. | 5/5 Stars | "The CrystalDry technology actually works! Plastic containers come out completely dry, which never happened with my previous dishwasher." |
| Robert K. | 4/5 Stars | "Great features and very efficient. The Home Connect app is useful for monitoring cycles. Installation was straightforward." |
| Amanda P. | 5/5 Stars | "Worth every penny. Super quiet, energy efficient, and the stainless steel interior looks premium. Highly recommend this model." |
| David R. | 3/5 Stars | "Good performance but had an issue with the control panel after 6 months. Customer service was responsive but repair took time." |
Common Feedback Points
- Positive: Exceptional quiet operation, superior drying performance, flexible loading options
- Positive: Energy and water efficient, premium build quality, effective cleaning results
- Neutral: Longer cycle times on eco programs, higher initial cost compared to standard models
- Negative: Occasional technical issues, premium price point, complex features may require learning curve
Performance Ratings
Expert Review Scores
Cleaning Performance
Excellent cleaning results across all program types
Drying Performance
Superior drying with CrystalDry technology
Noise Level
Industry-leading quiet operation at 39 dBA
Energy Efficiency
ENERGY STAR® Most Efficient certified
Overall Ratings Summary
Consumer Reports
Recommended and top-rated in premium category
Professional Reviews
Editor's Choice from multiple appliance review sites
User Satisfaction
4.7/5 stars from verified purchasers
Reliability Score
Excellent predicted reliability and durability