Bosch Built In Dishwasher Troubleshooting

User Manual & Troubleshooting Guide

Built-in Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure
  • Drill with bits

Step-by-Step Installation

  1. Prepare Cabinet Opening: Ensure cabinet opening meets required dimensions and is level and square.
  2. Water Connection: Connect cold water supply line to dishwasher inlet valve using proper fittings.
  3. Drain Connection: Connect drain hose to sink drain or garbage disposal with high loop installation.
  4. Electrical Connection: Connect to dedicated 120V, 15-amp circuit with proper grounding.
  5. Position Dishwasher: Slide dishwasher into cabinet opening, ensuring level placement.
  6. Secure Unit: Attach mounting brackets to countertop or cabinet sides.
  7. Final Connections: Connect water line, drain hose, and electrical connection.
  8. Test Run: Run dishwasher through initial cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series SHP865WP5N / SHEM63W55N
Type Built-in Dishwasher
Color Stainless Steel / White
Place Settings 16 place settings
Noise Level 42 dB (Extra Quiet)
Control Type Hidden Touch Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.75 x 24.5 inches
Weight 105 lbs
Drying System CrystalDry™ / Condensation Drying

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on EcoSilence Drive Motor
  • Rack Warranty: 10 years on stainless steel tub
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com

Key Features

EcoSilence Drive

Brushless motor technology provides ultra-quiet operation with enhanced durability and energy efficiency for long-lasting performance.

PerfectDry

Advanced drying system with mineral technology that naturally absorbs moisture, delivering perfectly dry results for all dish types.

Flexible 3rd Rack

Adjustable top rack with fold-down tines to accommodate taller items while providing space for cutlery and utensils.

InfoLight®

Projects a red light onto the floor to indicate when the dishwasher is running, providing visual status without opening the door.

Home Connect

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Sanitize Cycle

NSF certified cycle that eliminates 99.9% of food soil bacteria using high-temperature final rinse for hygienically clean results.

Wash Programs Explained

Auto

Automatically detects soil level and adjusts water temperature and cycle time for optimal cleaning

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes with extra hot water

Normal

Standard cycle for everyday dishes with normal soil levels

Eco

Energy-efficient cycle that uses less water and electricity while maintaining cleaning performance

Speed60

Quick cycle that washes and dries in just 60 minutes for lightly soiled loads

CrystalDry

Advanced drying technology for plastic items that are typically hard to dry completely

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock activated Check power supply, ensure door is latched completely, deactivate child lock
Poor cleaning results Overloading, wrong detergent, clogged spray arms Rearrange load properly, use recommended detergent, clean spray arms
Water not draining Drain hose clogged or kinked, filter blocked Check drain hose for obstructions, clean filter system
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in pump, spray arm hitting dishes Check for foreign objects, rearrange load properly
Dishes not drying Rinse aid empty, wrong cycle selected, overloaded Refill rinse aid, select appropriate cycle, reduce load size

Error Codes

  • E15: Water supply issue - Check water supply and inlet valve
  • E09: Drain issue - Check drain hose and pump
  • E02: Water leakage detected - Check for leaks and water supply
  • E24: Heating issue - Check heating element and thermostat
  • E01: Door not closed properly - Ensure door is fully closed
  • E14: Water temperature issue - Check water heater settings

Manual Downloads

Current Model Manuals

SHP865WP5N

800 Series Built-in Dishwasher

SHEM63W55N

300 Series Built-in Dishwasher

SHPM88Z75N

800 Series with CrystalDry

SHEM78Z55N

500 Series Built-in Dishwasher

Popular Previous Models

SHX878WD5N

800 Series with Home Connect

SHE43RL5UC

100 Series Built-in Dishwasher

SHX68TL5UC

500 Series with InfoLight

SHS863WD5N

800 Series Stainless Steel

Note: For models not listed here, please visit the Bosch Support Website for complete documentation.