Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pipe wrench
- Tape measure
- Drill with bits
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections under countertop or freestanding.
- Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the dishwasher.
- Connect Water Supply: Connect water supply line to the water inlet valve. Use only new hoses and ensure proper sealing.
- Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with proper air gap installation.
- Electrical Connection: Connect to a properly grounded 120V, 15A dedicated circuit. Follow local electrical codes.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Secure Installation: Secure dishwasher to countertop or adjacent cabinets using mounting brackets.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP865ZD5N / SHEM63W55N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / White / Black |
| Place Settings | 14-16 place settings |
| Noise Level | 42-48 dB |
| Control Type | Electronic Touch Controls with Display |
| Energy Rating | Energy Star Certified |
| Water Consumption | 2.0-3.5 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 105-125 lbs |
| Drying System | Condensation Drying / Heat Exchange |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Tub Warranty: Limited lifetime warranty on stainless steel tub
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides ultra-quiet operation (as low as 42 dB) with exceptional durability and energy efficiency.
PerfectDry
Advanced drying system uses mineral technology to naturally absorb moisture, delivering perfectly dry results for all dish types including plastic.
Flexible Loading System
Adjustable racks and tines allow for customized loading to accommodate dishes, pots, pans, and utensils of all shapes and sizes.
InfoLight
Projects a red light onto the floor to indicate when the dishwasher is running, providing convenient status monitoring.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
Sanitize Cycle
NSF certified cycle that eliminates 99.9% of food soil bacteria using high-temperature final rinse for hygienically clean dishes.
Wash Programs Explained
Auto Program
Automatically detects soil level and adjusts water temperature and cycle time for optimal cleaning and energy efficiency
Heavy Wash
Intensive cleaning for pots, pans, and heavily soiled dishes with extra hot water and extended wash time
Normal Wash
Standard cycle for everyday dishes with normal soil levels, balanced for cleaning performance and energy use
Eco Program
Energy-efficient cycle that uses less water and electricity while maintaining excellent cleaning results
Quick Wash
Fast cycle for lightly soiled dishes that need to be cleaned quickly, typically completed in 30-60 minutes
Rinse & Hold
Rinses dishes to prevent dried-on food when you're not ready to run a full cycle immediately
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly, child lock engaged | Check power supply, ensure door is latched completely, check child lock setting |
| Poor cleaning results | Overloading, wrong detergent, incorrect program selection | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked, filter blocked | Check drain hose for obstructions or kinks, clean filter system |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Spray arm obstruction, foreign objects in pump | Check spray arms for rotation, remove any foreign objects |
| Dishes not drying | Rinse aid empty, incorrect loading, selected program | Refill rinse aid, ensure proper loading, select drying enhanced program |
Error Codes
- E01 / E02: Water supply issue - Check water supply and inlet valve
- E03 / E04: Drain issue - Check drain hose and pump
- E09: Flooding detected - Check for leaks and water supply
- E15 / E16: Heating issue - Check heating element and temperature sensor
- E21 / E22: Motor issue - Contact service center
- E24: Door not closed properly - Ensure door is fully closed
Manual Downloads
Current Model Manuals
SHP865ZD5N
800 Series Dishwasher
SHEM63W55N
500 Series Dishwasher
SHPM65Z55N
300 Series Dishwasher
SHS63VL2UC
100 Series Dishwasher
Popular Previous Models
SHX878ZD5N
800 Series with CrystalDry
SHE53RL5UC
500 Series Stainless Steel
SHX45P05UC
Benchmark Series
SGV75U53UC
800 Series Panel Ready