Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Pipe cutter
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor under countertop.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
- Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and ensure proper sealing.
- Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Hardwiring may be required for some models.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Secure to Countertop: Use mounting brackets to secure the dishwasher to the underside of the countertop.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP865ZD5N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 place settings |
| Noise Level | 42 dB |
| Control Type | Hidden Touch Controls with LED Display |
| Energy Rating | A+++ (Most Efficient) |
| Water Consumption | 9.5 L/cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 85 x 60 x 60 cm |
| Weight | 45 kg |
| Drying System | Zeolith® Mineral Drying |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides ultra-quiet operation, energy efficiency, and long-lasting reliability with minimal vibration.
Zeolith® Drying
Natural mineral drying system uses zeolite minerals to absorb moisture and release heat, providing excellent drying results with energy efficiency.
PerfectDry
Advanced drying system with mineral technology that automatically adjusts to load size and soil level for optimal drying performance.
InfoLight
Projects a red light onto the floor to indicate when the dishwasher is running, disappearing when the cycle is complete.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
AquaStop
Complete protection against water damage with double security system that includes a leak sensor and automatic water shut-off.
Wash Programs Explained
Auto
Automatically detects soil level and adjusts water temperature and cycle time for optimal cleaning
Heavy
Intensive cleaning for heavily soiled pots, pans, and baking dishes
Normal
Standard cleaning for everyday dishes with normal soil levels
Eco
Energy-efficient cycle that uses less water and electricity while maintaining cleaning performance
Quick
Fast cycle for lightly soiled dishes that need to be cleaned quickly
Rinse
Quick rinse cycle to prevent food from drying on dishes before running a full cycle
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in spray arms, unbalanced load | Check for foreign objects, redistribute load evenly |
| Dishes not drying | Rinse aid empty, incorrect loading, selected program | Refill rinse aid, load dishes properly, select drying program |
Error Codes
- E01: Water supply issue - Check water supply and inlet valve
- E02: Drain issue - Check drain hose and pump
- E03: Flooding detected - Check for leaks and water supply
- E09: Motor issue - Contact service center
- E15: Door not closed properly - Ensure door is fully closed
- E24: Temperature sensor issue - Contact service center
Manual Downloads
Current Model Manuals
SHP865ZD5N
800 Series Dishwasher
SHP878ZD5N
800 Series with CrystalDry
SMS8HVI00N
800 Series Stainless Steel
SMS5HVI00N
500 Series Dishwasher
Popular Previous Models
SHE5AR75UC
500 Series Stainless Steel
SHS863WD5N
800 Series White
SMS53L08NU
300 Series Dishwasher
SHEM63W55N
100 Series Dishwasher