Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pipe wrench
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near water supply, drain, and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
- Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses.
- Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP865ZD5N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 place settings |
| Noise Level | 44 dB |
| Control Type | Hidden Touch Controls with LED Display |
| Energy Rating | A+++ (Most Efficient) |
| Water Consumption | 2.9 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 105 lbs |
| Drying System | Zeolith® Mineral Drying |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides quiet operation, energy efficiency, and long-lasting reliability with minimal vibration.
Zeolith® Drying Technology
Natural mineral drying system that uses moisture-absorbing zeolite minerals to provide superior drying results with energy efficiency.
InfoLight®
Projects a red light onto the floor to indicate the dishwasher is running, making it easy to check status without opening the door.
RackMatic® System
Adjustable upper rack that can be raised or lowered to accommodate tall items in both racks and maximize loading flexibility.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
PerfectDry
Advanced drying system that automatically adjusts temperature and air flow based on load size and soil level for optimal drying performance.
Wash Programs Explained
Auto
Automatically selects the optimal program based on soil level for energy-efficient cleaning
Heavy
Intensive cleaning for heavily soiled pots, pans, and baking dishes
Normal
Standard program for everyday dishes with normal soil levels
Eco
Energy-saving program that uses less water and electricity while maintaining cleaning performance
Quick
Fast 30-minute cycle for lightly soiled dishes that need quick cleaning
Rinse
Rinse and hold cycle to prevent food from drying on dishes between loads
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in pump, spray arm obstruction | Check for foreign objects, ensure spray arms rotate freely |
| Dishes not drying | Rinse aid empty, incorrect loading, wetting agent needed | Refill rinse aid, rearrange dishes, use rinse aid regularly |
Error Codes
- E01: Water supply issue - Check water supply and inlet valve
- E02: Drain issue - Check drain hose and pump
- E03: Flooding detected - Check for leaks and water supply
- E09: Motor issue - Contact service center
- E15: Temperature sensor error - Contact service center
- E24: Door not closed properly - Ensure door is fully closed
Manual Downloads
Current Model Manuals
SHP865ZD5N
800 Series Dishwasher
SHP878ZD5N
800 Series Panel Ready
SHP7CM5N
500 Series Dishwasher
SHP2HM5N
300 Series Dishwasher
Popular Previous Models
SHEM63W5N
100 Series Dishwasher
SHXM78Z5N
800 Series with CrystalDry
SHS863WD5N
800 Series Stainless Steel
SGV75W53N
500 Series with AutoAir