Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pipe wrench
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near kitchen plumbing and electrical connections on a solid, level floor under countertop.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher interior and exterior.
- Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new braided stainless steel hoses.
- Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Dedicated circuit recommended.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP865WD5N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 Place Settings |
| Noise Level | 44 dBA (Extra Silent) |
| Control Type | Hidden Touch Controls with LED Display |
| Energy Rating | Energy Star Certified |
| Water Consumption | 2.9 Gallons per Cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 105 lbs |
| Drying System | Zeolith® CrystalDry Technology |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides ultra-quiet operation at only 44 dBA, making it one of the quietest dishwashers available.
Zeolith® CrystalDry
Advanced drying technology uses natural minerals to absorb moisture and release heat, providing superior drying results even for plastic items.
InfoLight®
Projects a red light onto the floor to indicate the dishwasher is running, perfect for open-plan kitchens.
Flexible 3rd Rack
Extra rack designed for cutlery, utensils, and small items, providing more loading flexibility and capacity.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
PerfectDry
Advanced drying system with automatic door opening at the end of the cycle to release steam and improve drying performance.
Wash Programs Explained
Auto
Automatically adjusts water temperature and cycle time based on soil level
Heavy
Intensive cleaning for pots, pans, and heavily soiled dishes
Normal
Standard cleaning for everyday dishes with normal soil
Eco
Energy-efficient cycle that saves water and electricity
Speed60
Quick wash cycle that cleans lightly soiled dishes in just 60 minutes
Rinse
Rinse and hold cycle for dishes that will be washed later
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in spray arms, unbalanced load | Check for foreign objects, redistribute load evenly |
| Dishes not drying | Rinse aid empty, wrong cycle selected | Refill rinse aid, select cycle with drying option |
Error Codes
- E01: Water supply issue - Check water supply and inlet valve
- E02: Drain issue - Check drain hose and pump
- E03: Water leakage detected - Check for leaks and water supply
- E09: Motor issue - Contact service center
- E15: Door not closed properly - Ensure door is fully closed
- E24: Temperature sensor issue - Contact service center
Manual Downloads
Current Model Manuals
SHP865WD5N
800 Series Silence Plus
SHP878ZD5N
800 Series with CrystalDry
SHP9PM55N
500 Series Silence Plus
SHP68T55N
300 Series Silence Plus
Popular Previous Models
SHP65T55N
300 Series 44 dBA
SHP88PW55N
800 Series with Home Connect
SHP53B55N
100 Series 44 dBA
SHP875ZD5N
800 Series Black Stainless