Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pipe wrench
- Tape measure
- Pliers
Step-by-Step Installation
- Choose Installation Location: Select a location near kitchen plumbing with proper electrical connection on a level floor.
- Remove Shipping Materials: Remove all transit bolts and packaging materials from the dishwasher.
- Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new braided stainless steel hoses.
- Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated circuit. Do not use an extension cord.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
Model Series | SHP878ZD5N / SHP865ZD5N |
Type | Built-in Dishwasher |
Color | Stainless Steel / Black |
Place Settings | 16 Place Settings |
Noise Level | 42 dB (Extra Quiet) |
Control Type | Touch Controls with LED Display |
Energy Rating | A+++ (Most Efficient) |
Water Consumption | 2.9 Gallons per Cycle |
Power Requirements | 120V, 60Hz, 15A |
Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
Weight | 105 lbs |
Drying System | Zeolith / CrystalDry Technology |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Tub Warranty: 10 years on stainless steel tub
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides ultra-quiet operation (42 dB) with enhanced reliability and energy efficiency for years of dependable performance.
Zeolith / CrystalDry Technology
Advanced drying system uses natural minerals to absorb moisture and release heat, providing superior drying results even for plastic items without using extra energy.
InfoLight
Projects a red light onto the floor to indicate the dishwasher is running, making it easy to check cycle status without opening the door.
RackMatic
Third rack with adjustable tines that can be lowered to accommodate taller items, providing maximum loading flexibility and capacity.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
PerfectDry
Advanced drying system automatically adjusts drying temperature and time based on load size and soil level for optimal drying performance.
Wash Programs Explained
Auto
Automatically detects soil level and adjusts water temperature and cycle time for optimal cleaning
Heavy
Intensive cleaning for pots, pans, and heavily soiled dishes with higher temperature and extended wash time
Normal
Standard cycle for everyday dishes with normal soil level, balanced cleaning and energy use
Eco
Energy-efficient cycle using less water and lower temperature while maintaining excellent cleaning results
Speed60
Quick cycle that washes and dries a full load in just 60 minutes for lightly soiled items
Rinse & Hold
Rinses dishes to prevent drying of food particles until a full load is ready for washing
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Dishwasher won't start | Power issue, door not closed properly, child lock activated | Check power supply, ensure door is latched completely, deactivate child lock |
Poor cleaning results | Overloading, wrong detergent, incorrect loading, clogged spray arms | Reduce load size, use correct detergent, load properly, clean spray arms |
Water not draining | Drain hose clogged or kinked, drain pump blocked | Check drain hose for obstructions or kinks, clean drain pump filter |
Leaking water | Door not sealed, overfilling, loose connections, damaged door gasket | Check door seal, ensure proper detergent amount, check connections, inspect gasket |
Unusual noises | Foreign objects in pump, spray arm hitting dishes, worn motor bearings | Check for foreign objects, rearrange load, contact service if motor noise persists |
Dishes not drying | Rinse aid empty, wet load program selected, overloaded | Refill rinse aid, select drying program, reduce load size |
Error codes displayed | Various system faults detected | Refer to error code section below for specific solutions |
Error Codes
- E09 / E15: Water supply issue - Check water supply and inlet valve
- E02 / E03: Drain issue - Check drain hose and pump
- E01: Water leakage detected - Check for leaks and water supply
- E05 / E07: Heating system issue - Contact service center
- E21 / E22: Door not closed properly - Ensure door is fully closed
- E24: Temperature sensor issue - Contact service center
- E25: Motor control issue - Contact service center
Maintenance Tips
Clean Filter Monthly
Remove and clean the filter assembly to prevent clogs and maintain cleaning performance
Check Spray Arms
Regularly inspect spray arms for clogs and ensure they rotate freely
Use Rinse Aid
Always keep rinse aid filled to ensure proper drying and spot-free results
Clean Door Seal
Wipe door gasket regularly to prevent mold and ensure proper sealing
Manual Downloads
Current Model Manuals
SHP878ZD5N
800 Series with CrystalDry
SHP865ZD5N
800 Series with Home Connect
SHP863ZD5N
800 Series Standard
SHP68CM5N
500 Series with InfoLight
Popular Previous Models
SHEM63W55N
300 Series Stainless
SHEM3AY55N
100 Series White
SHS863WD5N
800 Series Panel Ready
SHPM65Z55N
500 Series with AutoAir