Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Pipe cutter
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections under countertop or freestanding.
- Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the dishwasher.
- Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and ensure proper sealing.
- Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with proper air gap installation.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Dedicated circuit recommended.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
Model Series | SHP865ZD5N |
Type | Built-in Dishwasher |
Color | Stainless Steel / Black |
Place Settings | 16 Place Settings |
Noise Level | 42 dB |
Control Type | Touch Controls with LED Display |
Energy Rating | A+++ (Most Efficient) |
Water Consumption | 2.9 gallons per cycle |
Power Requirements | 120V, 60Hz, 15A |
Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
Weight | 105 lbs |
Drying System | Condensation Drying |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Bosch's innovative brushless motor operates quietly and efficiently, providing powerful cleaning while reducing noise and increasing reliability.
PerfectDry
Advanced condensation drying system that uses natural heat from the final rinse to dry dishes completely without extra energy consumption.
InfoLight
Projects a red light onto the floor to indicate when the dishwasher is running, providing visual status without opening the door.
Flexible Loading System
Adjustable racks and fold-down tines allow for customized loading to accommodate dishes, pots, and pans of various sizes.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
Sanitize Cycle
Heats water to 162°F to eliminate 99.9% of food soil bacteria, providing hygienic cleaning for baby bottles and food containers.
Wash Programs Explained
Auto
Automatically adjusts water and energy usage based on soil level for optimal cleaning efficiency
Heavy
Intensive cleaning for heavily soiled pots, pans, and baking dishes
Normal
Standard cleaning cycle for everyday dishes with normal soil
Eco
Energy-efficient cycle that uses less water and electricity while maintaining cleaning performance
Speed60
Quick cycle that washes and dries dishes in just 60 minutes
Rinse & Hold
Rinses dishes to prevent dried-on food when not running a full cycle immediately
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Dishwasher won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
Unusual noises | Foreign objects in spray arms, unbalanced load | Check for foreign objects, redistribute load evenly |
Dishes not drying | Rinse aid empty, incorrect loading | Refill rinse aid, ensure proper loading for water drainage |
Error Codes
- E01: Water supply issue - Check water supply and inlet valve
- E02: Drain issue - Check drain hose and pump
- E03: Water leakage detected - Check for leaks and water supply
- E09: Motor issue - Contact service center
- E15: Door not closed properly - Ensure door is fully closed
- E24: Temperature sensor issue - Contact service center
Manual Downloads
Current Model Manuals
SHP865ZD5N
800 Series Dishwasher
SHP878ZD5N
800 Series with CrystalDry
SHP68T55UC
500 Series Dishwasher
SMS46KW00N
300 Series Dishwasher
Popular Previous Models
SHEM63W55N
500 Series Stainless Steel
SHXM98W75N
800 Series with Home Connect
SHS863WD5N
800 Series Panel Ready
SMS53L12UC
100 Series Dishwasher