Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Pipe cutter
Step-by-Step Installation
- Choose Installation Location: Select a location near water supply, drain, and electrical connections with adequate ventilation.
- Remove Shipping Materials: Remove all protective films, shipping bolts, and packaging materials from the dishwasher.
- Connect Water Supply: Connect cold water supply line to the water inlet valve. Use only new hoses and ensure proper sealing.
- Connect Drain Hose: Route the drain hose to the sink drain or garbage disposal with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Ensure dedicated circuit if required.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is perfectly level for optimal performance.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP865ZD5N / SHP878ZD5N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 place settings |
| Noise Level | 42 dB (Quietest) |
| Control Type | Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 2.9 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 105 lbs |
| Drying System | CrystalDry™ / Zeolith® |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides ultra-quiet operation (as low as 42 dB) with exceptional durability and energy efficiency.
PerfectDry
Advanced drying system using natural mineral zeolite to absorb moisture and release heat, ensuring completely dry dishes every time.
Flexible 3rd Rack
Extra rack designed specifically for cutlery, utensils, and small items, providing more loading flexibility and capacity.
InfoLight
Projects a red light onto the floor to indicate when the dishwasher is running, a signature Bosch feature for convenience.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download programs, and receive alerts.
Sanitize Cycle
NSF certified cycle that eliminates 99.9% of food soil bacteria using high-temperature water for hygienically clean dishes.
Wash Programs Explained
Auto
Automatically adjusts water temperature and cycle time based on soil level for optimal cleaning
Heavy
Intensive cleaning for pots, pans, and heavily soiled dishes with extra hot water
Normal
Standard cycle for everyday dishes with normal soil levels
Eco
Energy-efficient cycle that uses less water and electricity while maintaining cleaning performance
Speed60
Quick cycle that washes and dries dishes in just 60 minutes
Rinse & Hold
Rinses dishes to prevent dried-on food until you're ready to run a full cycle
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in spray arms, improper loading | Check for foreign objects, reload dishes properly |
| Dishes not drying | Rinse aid empty, wrong cycle selected | Refill rinse aid, use Auto or Heavy cycle for better drying |
Error Codes
- E01 / E02: Water supply issue - Check water supply and inlet valve
- E03 / E04: Drain issue - Check drain hose and pump
- E09: Flooding detected - Check for leaks and water supply
- E15: Heating issue - Check heating element and temperature sensor
- E24: Door not closed properly - Ensure door is fully closed
- E25: Motor issue - Contact service center
Manual Downloads
Current Model Manuals
SHP865ZD5N
800 Series with CrystalDry
SHP878ZD5N
800 Series with Home Connect
SHP863ZD5N
800 Series Stainless Steel
SHP534ZD5N
500 Series with InfoLight
Popular Previous Models
SHEM63W55N
100 Series White
SHEM3AY55N
300 Series Stainless
SHXM4AY55N
500 Series with CrystalDry
SHX878ZD5N
800 Series Premium