Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pipe wrench
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor under countertop.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
- Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and ensure proper sealing.
- Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP865ZD5N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 Place Settings |
| Noise Level | 42 dB |
| Control Type | Touch Controls with LED Display |
| Energy Rating | A+++ (Most Efficient) |
| Water Consumption | 9.5 Liters per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 85 x 60 x 60 cm |
| Weight | 45 kg |
| Drying System | Zeolith® Mineral Drying |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides quiet operation, energy efficiency, and long-lasting reliability with minimal vibration.
Zeolith® Drying
Revolutionary mineral drying system uses natural zeolite minerals to absorb moisture and release heat, providing excellent drying results with energy efficiency.
PerfectDry
Advanced drying system automatically adjusts drying time and temperature based on load size and soil level for optimal drying performance.
InfoLight
Projects a red light onto the floor to indicate the dishwasher is running, providing visual status without opening the door.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
SpeedPerfect
Reduces cycle time by up to 60% without compromising cleaning performance, perfect for when you need dishes cleaned quickly.
Wash Programs Explained
Auto
Automatically detects soil level and adjusts water temperature and cycle time accordingly
Heavy
Intensive cleaning for pots, pans, and heavily soiled dishes with higher temperature
Normal
Standard cleaning for everyday dishes with normal soil levels
Eco
Energy-efficient cycle that uses less water and electricity while maintaining cleaning performance
Quick
Fast cleaning for lightly soiled dishes in just 30 minutes
Rinse
Quick rinse cycle to prevent food from drying on dishes before running a full cycle
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in spray arms, unbalanced load | Check for foreign objects, redistribute load evenly |
| Dishes not drying | Rinse aid empty, wrong program selected | Refill rinse aid, select program with drying option |
Error Codes
- E01: Water supply issue - Check water supply and inlet valve
- E02: Drain issue - Check drain hose and pump
- E03: Flooding detected - Check for leaks and water supply
- E09: Motor issue - Contact service center
- E15: Door not closed properly - Ensure door is fully closed
- E24: Temperature sensor issue - Contact service center
Manual Downloads
Current Model Manuals
SHP865ZD5N
800 Series Dishwasher
SHP878ZD5N
800 Series with CrystalDry
SMS8HVI00N
800 Series with Home Connect
SMS5HVI00N
500 Series Dishwasher
Popular Previous Models
SHEM63W55N
300 Series Dishwasher
SHXM98W75N
800 Series with AutoAir
SHS863WD5N
800 Series Stainless Steel
SHX878WD5N
800 Series with InfoLight