Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Drill with bits
Step-by-Step Installation
- Prepare Installation Space: Ensure cabinet opening meets required dimensions and has proper electrical and plumbing access.
- Remove Shipping Materials: Remove all protective packaging, shipping bolts, and transit brackets from the dishwasher.
- Connect Water Supply: Connect cold water supply line to the water inlet valve using new braided stainless steel hose.
- Connect Drain Hose: Route drain hose to drain connection with high loop to prevent backflow into the dishwasher.
- Electrical Connection: Connect to dedicated 120V, 60Hz, 15A circuit with proper grounding. Hardwired connection required.
- Level the Dishwasher: Adjust leveling feet to ensure dishwasher is perfectly level and plumb within cabinet opening.
- Secure to Countertop: Use mounting brackets to securely fasten dishwasher to underside of countertop.
- Test Run: Run dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Number | SHP78CM5N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel |
| Place Settings | 16 Place Settings |
| Noise Level | 42 dB |
| Control Type | Hidden Touch Controls with LED Display |
| Energy Rating | Energy Star Certified |
| Water Consumption | 2.9 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 105 lbs |
| Drying System | PerfectDry with Zeolith Technology |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Tub Warranty: 10 years on stainless steel tub
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Brushless motor technology provides ultra-quiet operation at only 42 dB, equivalent to library-level quietness, with enhanced reliability and energy efficiency.
PerfectDry with Zeolith
Natural mineral drying technology absorbs moisture and releases heat, providing superior drying results even for plastic items without using extra energy.
InfoLight
Projects a red light onto the floor to indicate the dishwasher is running, providing convenient status information without opening the door.
3rd Rack
ExtraTop rack provides additional space for cutlery, utensils, and small items, increasing capacity to 16 place settings while improving organization.
Flexible Loading System
Adjustable racks and fold-down tines allow for customized loading of dishes, pots, pans, and oversized items with maximum flexibility.
Sanitize Cycle
NSF certified cycle that uses extra-hot water to eliminate 99.9% of food soil bacteria, perfect for baby bottles and food preparation items.
Wash Programs Explained
Auto
Automatically detects soil level and adjusts water temperature and cycle time for optimal cleaning and energy efficiency
Heavy
Intensive cleaning program for pots, pans, and heavily soiled dishes with extra-hot water and extended wash time
Normal
Standard program for everyday dishes with normal soil levels, providing thorough cleaning with balanced energy use
Speed60
Quick wash program that cleans lightly soiled dishes in just 60 minutes for fast turnaround when needed
Eco
Energy-efficient program that uses less water and energy while still providing excellent cleaning results
Rinse & Hold
Short rinse cycle to prevent food from drying on dishes when you're not ready to run a full cycle immediately
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not latched properly, child lock engaged | Check power supply, ensure door is closed completely, check child lock status |
| Poor cleaning results | Overloading, incorrect detergent, spray arms blocked | Rearrange load properly, use recommended detergent, check spray arm rotation |
| Water not draining | Drain hose clogged or kinked, filter blocked | Check drain hose for obstructions, clean filter system |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Spray arm hitting dishes, foreign objects in pump | Rearrange load properly, check for foreign objects in pump area |
| Dishes not drying | Rinse aid empty, improper loading, selected air dry cycle | Refill rinse aid, rearrange load for better air circulation, use heated dry |
Error Codes
- E09: Water supply issue - Check water supply and inlet valve
- E15: Drain issue - Check drain hose and pump
- E22: Water leakage detected - Check for leaks and water supply
- E24: Heating system issue - Contact service center
- E27: Door not closed properly - Ensure door is fully closed
- E32: Water temperature sensor issue - Contact service center
Manual Downloads
Current Model Manuals
SHP78CM5N
800 Series Built-in Dishwasher
SHP65CM5N
500 Series Built-in Dishwasher
SHP87CM5N
800 Series with CrystalDry
SHP53CM5N
300 Series Built-in Dishwasher
Popular Previous Models
SHP68CM5N
800 Series Previous Model
SHP50CM5N
500 Series Previous Model
SHP45CM5N
300 Series Previous Model
SHP88CM5N
800 Series with Home Connect