Parts Installation Guide
Tools Needed for Parts Replacement:
- Torx screwdriver set
- Multimeter
- Nut drivers
- Pliers (needle nose and slip joint)
- Parts removal tool kit
Step-by-Step Parts Replacement
- Safety First: Disconnect power and water supply before beginning any parts replacement procedure.
- Access Panel Removal: Remove the lower access panel to access internal components and parts.
- Spray Arm Replacement: Remove the lower rack, unscrew the spray arm, and replace with genuine Bosch part.
- Heating Element Installation: Disconnect electrical connections, remove mounting brackets, and install new heating element.
- Door Seal Replacement: Carefully remove old door gasket, clean channel, and install new seal evenly around door.
- Control Panel Installation: Disconnect wiring harness, remove mounting screws, and install new control panel assembly.
- Test Operation: Reconnect power and water, run test cycle to verify proper parts installation and operation.
Parts Specifications
| Model Series | SHP865WD5N / SHEM63W55N |
| Type | Built-in Dishwasher |
| Color Options | Stainless Steel / White / Black |
| Place Settings | 16 place settings |
| Noise Level | 42 dB |
| Control Type | Electronic Touch Controls |
| Energy Rating | Energy Star Certified |
| Water Consumption | 2.9 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 105 lbs |
| Drying System | Condensation Drying |
Warranty Information
- Full Warranty: 1 year parts and labor
- Parts Warranty: 5 years on racks and tub
- Additional Coverage: Optional extended parts warranty available
For parts warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-Home.com
Component Features
AquaStop Protection
Bosch's patented AquaStop technology provides complete protection against water damage with a double-walled base pan and leak detection system.
EcoSilence Drive
The brushless motor operates quietly and efficiently, providing reliable performance with minimal vibration and energy consumption.
RackMatic System
Adjustable upper rack with 9 different height settings accommodates tall items and provides flexible loading options for various dish sizes.
InfoLight
Projects a red light onto the floor to indicate when the dishwasher is running, providing visual status indication without opening the door.
CrystalDry Technology
Advanced drying system uses mineral technology to absorb moisture, providing superior drying performance even on plastic items.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download programs, and receive maintenance alerts.
Key Components Explained
Circulation Pump
High-pressure pump that circulates water through spray arms for thorough cleaning
Heating Element
Stainless steel heating element for water heating and drying phases
Spray Arms
Upper and lower spray arms with precision nozzles for complete coverage
Filter System
Multi-filtration system with coarse and fine filters for clean water circulation
Door Latch
Safety interlock system that prevents operation when door is open
Control Board
Electronic control unit that manages all dishwasher functions and cycles
Parts Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Door switch failure, control board issue | Check door latch mechanism, test control board power |
| Poor cleaning results | Clogged spray arms, worn circulation pump | Clean spray arm nozzles, inspect circulation pump |
| Water not draining | Drain pump failure, clogged drain hose | Check drain pump operation, clear drain line obstructions |
| Leaking water | Door seal worn, tub seal failure | Replace door gasket, inspect tub seals and connections |
| Unusual noises | Worn circulation pump, foreign objects in pump | Inspect pump assembly, check for debris in pump housing |
| Not heating water | Heating element failure, thermostat issue | Test heating element continuity, check thermostat operation |
Error Codes
- E09: Water intake issue - Check water supply and inlet valve
- E15: Drain issue - Check drain pump and hose
- E21: Water leakage detected - Check for leaks and AquaStop system
- E24: Heating system failure - Check heating element and thermostat
- E25: Door not closed properly - Ensure door is fully latched
- E32: Circulation pump failure - Check pump motor and impeller
Manual Downloads
Current Model Parts Manuals
SHP865WD5N
800 Series Dishwasher
SHEM63W55N
300 Series Dishwasher
SHPM65Z55N
500 Series Dishwasher
SHX878ZD5N
800 Series Premium
Popular Previous Models
SHE55P05UC
500 Series Ascenta
SHX45P05UC
800 Series Evolution
SGV75U53UC
500 Series Integra
SHV68T53UC
300 Series Silence