Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pipe wrench
- Tape measure
- Voltage tester
Step-by-Step Installation
- Choose Installation Location: Select a location near water supply, drain, and electrical connections with adequate clearance.
- Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the dishwasher.
- Connect Water Supply: Connect hot water supply line to the water inlet valve using approved connectors.
- Connect Drain Hose: Route the drain hose to the sink drain or garbage disposal with proper air gap installation.
- Electrical Connection: Connect to a properly grounded 120V, 15A dedicated circuit. Follow local electrical codes.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP865ZD5N / SHEM63W55N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 Place Settings |
| Noise Level | 42 dB |
| Control Type | Electronic Touch Controls |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 2.9 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 105 lbs |
| Drying System | Condensation Drying |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Rack Warranty: Lifetime on stainless steel tub
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-Home.com
Key Features
EcoSilence Drive
Brushless motor technology provides quiet operation, energy efficiency, and long-lasting reliability with minimal vibration.
PerfectDry
Advanced condensation drying system with zeolite mineral technology that naturally absorbs moisture for spot-free drying.
InfoLight
Projects a red light onto the floor to indicate the dishwasher is running, providing visual status without opening the door.
RackMatic
Adjustable upper rack system that can be raised or lowered to accommodate tall items in the lower rack.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status and receive completion alerts.
Sanitize Cycle
NSF certified cycle that eliminates 99.9% of food soil bacteria using high-temperature final rinse.
Wash System Technology
Precision Wash
Intelligent water circulation system with multiple spray levels for comprehensive coverage
AquaStop
Complete water protection system with leak detection and automatic shutoff for peace of mind
Auto Program
Automatically selects the optimal wash program based on soil level detection
SpeedPerfect
Reduces cycle time by up to 60% while maintaining excellent cleaning results
Half Load
Eco-friendly option that uses less water and energy when washing smaller loads
Extra Dry
Extended drying phase with increased temperature for optimal drying performance
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly, child lock activated | Check power supply, ensure door is latched completely, deactivate child lock |
| Poor cleaning results | Overloading, wrong detergent, clogged spray arms | Rearrange load properly, use recommended detergent, clean spray arms |
| Water not draining | Drain hose clogged, filter blocked, drain pump issue | Check drain hose for obstructions, clean filter, inspect drain pump |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper loading, check water connections |
| Unusual noises | Foreign objects in pump, worn wash motor, loose spray arm | Check for foreign objects, inspect motor mounts, tighten spray arms |
| Error codes displayed | Sensor failure, water supply issue, electronic control failure | Refer to error code chart, check sensors, reset unit |
Error Codes
- E01 / E02: Water supply issue - Check water supply and inlet valve
- E03 / E04: Drain issue - Check drain hose and pump
- E05: Heating system error - Check heating element and thermostat
- E06 / E07: Temperature sensor error - Replace temperature sensor
- E08: Water leakage detected - Check for leaks and AquaStop system
- E09: Motor control error - Contact service center
- E15: Door switch error - Check door latch mechanism
Manual Downloads
Current Model Manuals
SHP865ZD5N
800 Series Dishwasher
SHEM63W55N
500 Series Dishwasher
SHE3AR75UC
300 Series Dishwasher
SHS863WD5N
800 Series Panel Ready
Popular Previous Models
SHE55M05UC
500 Series Ascenta
SHE3AR72UC
100 Series Dishwasher
SHX878WD5N
800 Series Benchmark
SGV75U53UC
500 Series Evolution