Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pipe wrench
- Tape measure
- Electrical tester
Step-by-Step Installation
- Choose Installation Location: Select a location near water supply, drain, and electrical connections with proper ventilation.
- Remove Shipping Materials: Remove all shipping bolts, brackets, and protective packaging from the dishwasher.
- Connect Water Supply: Connect the water supply line to the hot water valve. Use only approved water supply lines.
- Connect Drain Hose: Route the drain hose to the sink drain or garbage disposal with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated circuit. Follow local electrical codes.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is perfectly level for proper operation.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP865ZD5N / SHEM63W55N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black / White |
| Place Settings | 16 Place Settings |
| Noise Level | 42 dB (Extra Quiet) |
| Control Type | Electronic Touch Controls with Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 2.9 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 105 lbs |
| Drying System | Condensation Drying with CrystalDry™ |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Racks & Tub: Limited lifetime warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-Home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides quiet operation (as low as 42 dB), energy efficiency, and long-lasting reliability with minimal vibration.
PerfectDry with CrystalDry™
Advanced drying system uses mineral technology to absorb moisture, delivering completely dry dishes including plastics without heated drying.
InfoLight®
Projects a red light onto the floor to indicate the dishwasher is running, eliminating the need to open the door to check cycle status.
RackMatic® System
Adjustable upper rack with 9 different height settings to accommodate tall items like wine glasses and serving platters.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
SpeedPerfect
Reduces cycle time by up to 60% while maintaining excellent cleaning results, perfect for when you need dishes cleaned quickly.
Wash Programs Explained
Auto
Automatically detects soil level and adjusts water temperature and cycle time for optimal cleaning
Heavy
Intensive cleaning for pots, pans, and heavily soiled dishes with extra hot water
Normal
Standard cycle for everyday dishes with normal soil levels
Eco
Energy-efficient cycle that uses less water and electricity while maintaining cleaning performance
Quick
Fast cycle for lightly soiled dishes that need to be cleaned quickly
Rinse & Hold
Rinses dishes to prevent drying of food particles until a full cycle can be run
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly, child lock activated | Check power supply, ensure door is latched completely, deactivate child lock |
| Poor cleaning results | Overloading, wrong detergent, clogged spray arms | Rearrange load properly, use correct detergent, clean spray arms |
| Water not draining | Drain hose clogged, drain pump blocked | Check drain hose for obstructions, clean drain pump filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in pump, spray arm hitting dishes | Check for foreign objects, rearrange dishes properly |
| Dishes not drying | Rinse aid empty, wet load program selected | Refill rinse aid, select drying program |
Error Codes
- E01 / E02: Water supply issue - Check water supply and inlet valve
- E03 / E04: Drain issue - Check drain hose and pump
- E09: Flooding detected - Check for leaks and water supply
- E15 / E16: Heating issue - Check heating element and temperature sensor
- E21 / E22: Motor issue - Contact service center
- E24: Door not closed properly - Ensure door is fully closed
Manual Downloads
Current Model Manuals
SHP865ZD5N
800 Series Dishwasher
SHEM63W55N
300 Series Dishwasher
SHPM78Z55N
500 Series Dishwasher
SHX878ZD5N
800 Series Premium
Popular Previous Models
SHE3AR75UC
100 Series Dishwasher
SHX45P05UC
500 Series Ascenta
SGV75U53UC
800 Series Benchmark
SHE55M05UC
500 Series Evolution