Installation Guide
Tools Needed:
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Level
- Pipe wrench
- Voltage tester
Step-by-Step Installation
- Choose Installation Location: Select a location near water supply, drain, and electrical connections with proper ventilation.
- Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the dishwasher.
- Connect Water Supply: Connect hot water supply line to the water inlet valve using approved dishwasher connectors.
- Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with proper air gap installation.
- Electrical Connection: Connect to a properly grounded 120V, 15A dedicated circuit. Follow local electrical codes.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is perfectly level for proper operation.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP865ZD5N / SHEM63W55N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / White |
| Place Settings | 16 Place Settings |
| Noise Level | 42 dB (Extra Quiet) |
| Control Type | Electronic Touch Controls |
| Energy Rating | Energy Star Certified |
| Water Consumption | 2.9 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Drying System | Condensation Drying |
| Wash Cycles | Auto, Heavy, Normal, Light, Rinse |
Warranty Information
- Full Warranty: 1 year parts and labor
- Extended Warranty: Optional 2-5 year plans available
- Rack Warranty: Lifetime on stainless steel tub
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-Home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides ultra-quiet operation (as low as 42 dB) with exceptional energy efficiency and long-lasting reliability.
PerfectDry
Advanced condensation drying system with Zeolith mineral technology that naturally absorbs moisture for perfectly dry results every time.
Flexible 3rd Rack
Extra rack space designed specifically for cutlery and utensils, providing maximum loading flexibility and capacity.
InfoLight
Projects a red light onto the floor to indicate the dishwasher is running, eliminating the need to open the door to check status.
AquaStop
Complete leak protection system with double-walled hoses and automatic water shutoff in case of leak detection.
Sanitize Option
Heats water to 155°F to eliminate 99.9% of food soil bacteria, meeting NSF standards for sanitation.
Wash System Technology
Precision Wash
Intelligent water circulation system with multiple spray arms for complete coverage
ActiveWater
Adapts water usage based on soil level and load size for optimal efficiency
SpeedPerfect
Reduces cycle time by up to 60% while maintaining excellent cleaning results
Auto Program
Automatically selects optimal cycle based on soil sensor readings
HygienePlus
Extra hot final rinse for enhanced sanitization and drying performance
Half Load
Eco-friendly option for smaller loads using less water and energy
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not latched, child lock engaged | Check power supply, ensure door is closed, disable child lock |
| Poor cleaning results | Spray arms blocked, incorrect loading, old detergent | Clean spray arms, reload properly, use fresh detergent |
| Water not draining | Drain hose clogged, filter blocked, drain pump issue | Check drain hose, clean filter, inspect drain pump |
| Leaking water | Door seal damaged, overfilling, loose connections | Check door gasket, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in pump, spray arm obstruction | Check for foreign objects, ensure spray arms rotate freely |
| Dishes not drying | Rinse aid empty, wet load program, overloading | Refill rinse aid, select drying program, reduce load size |
Error Codes
- E01 / E02: Water supply issue - Check water supply and inlet valve
- E03 / E04: Drain issue - Check drain hose and pump
- E09: Flooding detected - Check for leaks and water supply
- E15: Heating issue - Check heating element and thermostat
- E21 / E22: Motor issue - Contact service center
- E24: Temperature sensor fault - Check sensor connections
Manual Downloads
Current Model Manuals
SHP865ZD5N
800 Series Dishwasher
SHEM63W55N
500 Series Dishwasher
SHPM88Z75N
800 Series with CrystalDry
SHS863WD5N
300 Series Dishwasher
Popular Previous Models
SHE65T55UC
500 Series Ascenta
SHX878ZD5N
800 Series Premium
SHS53VL2UC
100 Series Dishwasher
SHV68T53UC
500 Series with CrystalDry