Installation Guide
Tools Required:
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Level
- Pipe wrench
- Multimeter
- Water pressure gauge
Step-by-Step Installation
- Location Preparation: Select a location near water supply, drain, and electrical connections with adequate ventilation.
- Remove Shipping Materials: Remove all transit bolts and packaging materials from the dishwasher.
- Water Connection: Connect hot water supply line to the water inlet valve using approved connectors.
- Drain Connection: Install drain hose with high loop configuration to prevent backflow into the dishwasher.
- Electrical Connection: Connect to dedicated 120V, 15A grounded outlet. Ensure proper grounding.
- Level the Dishwasher: Adjust leveling feet to ensure the dishwasher is perfectly level for optimal performance.
- Final Check: Run diagnostic cycle to check for leaks and verify proper operation.
Technical Specifications
| Model Series | SHP865ZD5N / SHP878ZD5N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 Place Settings |
| Noise Level | 42 dB (Extra Quiet) |
| Control Type | Electronic Touch Controls with Display |
| Energy Rating | A+++ (Most Efficient) |
| Water Consumption | 9.5 Liters per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 81.5 x 59.8 x 55 cm |
| Weight | 48 kg |
| Drying System | Zeolith Mineral Drying |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Tub Warranty: 10 years on stainless steel tub
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Brushless motor technology provides ultra-quiet operation, energy efficiency, and long-lasting reliability with minimal vibration.
Zeolith Drying System
Natural mineral drying technology absorbs moisture and releases heat, providing excellent drying results while being energy efficient.
PerfectDry
Advanced drying system automatically adjusts temperature and time based on load size and soil level for optimal drying performance.
AquaStop Plus
Complete water protection system with double safety features to prevent water damage from leaks or hose bursts.
Home Connect
Wi-Fi enabled for remote control via smartphone app, allowing cycle monitoring, program downloads, and maintenance alerts.
SpeedPerfect
Reduces cycle time by up to 60% without compromising cleaning performance for when you need dishes done quickly.
Wash Programs Explained
Auto Program
Automatically detects soil level and adjusts water temperature and cycle time accordingly
Intensive 70°C
High-temperature program for heavily soiled pots, pans, and baking dishes
Eco 50°C
Energy-efficient program for normally soiled dishes with optimal water and energy usage
Quick 45°C
Fast program for lightly soiled dishes, perfect for everyday use
Glass 40°C
Gentle program for crystal and delicate glassware with special protection
Rinse & Hold
Rinses dishes to prevent drying of food residues until full load is ready
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed, child lock activated | Check power supply, ensure door is latched, deactivate child lock |
| Poor cleaning results | Overloading, incorrect loading, wrong detergent | Reduce load size, rearrange dishes, use recommended detergent |
| Water not draining | Drain hose clogged, filter blocked, pump issue | Check drain hose, clean filter, inspect drain pump |
| Water leakage | Door seal damaged, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Spray arm obstruction, foreign objects, pump issue | Check spray arms, remove foreign objects, inspect pump |
| Error codes displayed | Sensor failure, component malfunction | Refer to error code chart, perform diagnostic tests |
Common Error Codes
- E01 / E02: Water intake issue - Check water supply and inlet valve
- E09 / E10: Drainage problem - Check drain hose and pump
- E15 / E16: Water leakage detected - Check for leaks and water supply
- E21 / E22: Heating system issue - Check heating element and thermostat
- E24: Door not closed properly - Ensure door is fully closed and latched
- E25: Temperature sensor error - Check temperature sensors
Manual Downloads
Current Model Service Manuals
SHP865ZD5N
800 Series Dishwasher
SHP878ZD5N
800 Series with Home Connect
SMS6ZCI01U
500 Series Dishwasher
SMS8ZCI01U
800 Series Stainless Steel
Popular Previous Models
SHE6AP06UC
500 Series with CrystalDry
SHX9ER55UC
800 Series Professional
SMS53L02UC
300 Series Dishwasher
SHS6AV56UC
100 Series Compact