Installation Guide
Service Tools Required:
- Multimeter
- Torx screwdriver set
- Pipe wrench
- Pressure gauge
- Leak detection equipment
Professional Installation Procedure
- Site Preparation: Ensure proper electrical and plumbing connections are available. Verify floor is level and can support unit weight.
- Remove Shipping Materials: Remove all transit packaging and protective films. Check for any shipping damage.
- Water Connection: Connect to cold water supply using approved hoses. Install water hammer arrestor if required.
- Drain Connection: Connect drain hose with proper air gap installation to prevent backflow and siphoning.
- Electrical Connection: Connect to dedicated 15-20 amp circuit. Verify proper grounding and polarity.
- Level Adjustment: Adjust leveling feet to ensure unit is perfectly level in all directions.
- System Test: Run diagnostic cycle to verify all systems operational. Check for leaks and proper drainage.
Technical Specifications
| Model Series | SHP865ZD5N / SHX878ZD5N |
| Type | Built-in Dishwasher |
| Finish | Stainless Steel / Panel Ready |
| Place Settings | 16 Place Settings |
| Noise Level | 42 dBA (EcoSilence Drive) |
| Control Type | Hidden Touch Controls with LED Display |
| Energy Rating | A+++ (Energy Efficient) |
| Water Consumption | 9.5 Liters per Cycle (Eco Program) |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 84.5 x 59.8 x 57.5 cm |
| Weight | 48.5 kg |
| Drying System | Zeolith® Mineral Drying |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Tub Warranty: Lifetime warranty on stainless steel tub
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-Home.com
System Features
EcoSilence Drive
Brushless motor technology provides ultra-quiet operation with enhanced reliability and energy efficiency. Direct drive system eliminates belts and pulleys.
Zeolith® Drying
Natural mineral drying system uses zeolite minerals to absorb moisture and release heat, providing superior drying results with energy efficiency.
AquaStop Plus
Advanced leak protection system with double safety features including automatic water shutoff and leak detection for complete peace of mind.
InfoLight®
Projects a red light onto the floor to indicate the dishwasher is running, providing visual status indication without opening the door.
Home Connect
Wi-Fi enabled for remote monitoring and control via smartphone app. Receive notifications, download new programs, and monitor energy usage.
PerfectDry
Advanced drying system with mineral technology automatically adjusts drying temperature and duration based on load size and soil level.
Wash System Technology
Multi-layer Filtration
Three-stage filtration system with micro-filter and hard food disposer for optimal cleaning performance
Precision Wash
Intelligent water circulation with targeted spray arms for complete coverage and stain removal
Auto Program
Automatically detects soil level and adjusts water temperature, cycle time, and energy usage
SpeedPerfect
Reduces cycle time by up to 60% while maintaining excellent cleaning results
HygienePlus
Extra-hot final rinse at 70°C eliminates 99.9% of bacteria and germs
Eco Program
Energy-efficient cycle that provides optimal cleaning with minimal water and energy consumption
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power supply issue, door switch failure, control board error | Check circuit breaker, test door switch, reset control unit |
| Poor cleaning results | Clogged spray arms, worn wash pump, incorrect detergent | Clean spray arms, check pump performance, use recommended detergent |
| Water not draining | Drain pump obstruction, drain hose kink, clogged filter | Check drain pump, inspect hose routing, clean filter system |
| Water leakage | Door seal damage, loose connections, overfilling | Inspect door gasket, check all connections, verify float switch |
| Unusual noises | Foreign objects in pump, worn bearings, loose components | Check pump chamber, inspect motor bearings, tighten all fasteners |
| Error codes displayed | Sensor failure, component malfunction, system errors | Diagnose specific error code, test sensors, replace faulty components |
Common Error Codes
- E01 / E02: Water intake error - Check water supply and inlet valve
- E09 / E10: Drainage error - Check drain pump and hose
- E15 / E16: Water leakage detected - AquaStop activated
- E21 / E22: Heating system error - Check heating element and thermostat
- E24: Door switch error - Check door latch mechanism
- E25: Temperature sensor error - Replace NTC sensor
Service Downloads
Current Model Service Manuals
SHP865ZD5N
800 Series Dishwasher
SHX878ZD5N
800 Series Panel Ready
SHP879ZD5N
800 Series with Home Connect
SHP863ZD5N
800 Series Stainless Steel
Popular Previous Models
SHP68T55UC
500 Series Dishwasher
SHEM63W55N
300 Series Dishwasher
SHS863WD5N
800 Series White
SHP53T55UC
500 Series Panel Ready