Bosch Dishwasher SMH4HVX31E Troubleshooting

User Manual & Troubleshooting Guide

SMH4HVX31E Model

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Pipe cutter

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor under countertop.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses and ensure proper sealing.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Hardwiring may be required in some installations.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series SMH4HVX31E
Type Built-in Dishwasher
Color Stainless Steel
Place Settings 14 Place Settings
Noise Level 44 dB
Control Type Hidden Touch Controls with LED Display
Energy Rating A+++ (Most Efficient)
Water Consumption 9.5 Liters per cycle
Power Requirements 230V, 50Hz, 10A
Dimensions (HxWxD) 81.5 x 59.8 x 55 cm
Weight 48 kg
Drying System Zeolith® Mineral Drying

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Motor Warranty: 10 years on EcoSilence Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com

Key Features

EcoSilence Drive

Bosch's brushless motor technology provides powerful yet quiet operation at only 44 dB, ensuring energy efficiency and long-lasting performance.

Zeolith® Drying

Advanced mineral drying system uses natural zeolite minerals to absorb moisture and release heat, providing superior drying results with energy efficiency.

PerfectDry

Intelligent drying system automatically adjusts temperature and time based on load size and soil level, ensuring optimal drying performance.

AquaStop

Complete water protection system with double safety against water damage, including leak detection and automatic shut-off features.

Home Connect

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

VarioSpeed Plus

This feature saves up to 50% time without compromising cleaning performance, using optimized water temperature and spray pressure.

Wash Programs Explained

Auto

Intelligent program that automatically adjusts time, temperature and water based on soil level

Intensive

High-temperature program for heavily soiled pots, pans and baking dishes

Eco

Energy-efficient program for normally soiled dishes with lower energy consumption

Quick

Fast program for lightly soiled dishes that need quick cleaning

Glass

Gentle program for delicate glassware and crystal at lower temperatures

Night

Extra quiet program designed for operation during nighttime hours

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly, child lock activated Check power supply, ensure door is latched completely, deactivate child lock
Poor cleaning results Overloading, wrong detergent, incorrect program, clogged spray arms Reduce load size, use correct detergent, select appropriate program, clean spray arms
Water not draining Drain hose clogged or kinked, filter blocked Check drain hose for obstructions or kinks, clean filter system
Leaking water Door not sealed, overfilling, loose connections, worn door gasket Check door seal, ensure proper detergent amount, check connections, inspect gasket
Unusual noises Foreign objects in pump, spray arm hitting dishes, worn bearings Check for foreign objects, rearrange dishes, contact service if bearings worn
Dishes not drying properly Rinse aid empty, wrong program selected, overloading Refill rinse aid, select program with drying, reduce load size

Error Codes

  • E09 / E15: Water supply issue - Check water supply and inlet valve
  • E02 / E03: Drain issue - Check drain hose and pump
  • E01: Water detection - Check for leaks and water overflow
  • E22: Heating issue - Check heating element and temperature sensor
  • E24: Door not closed properly - Ensure door is fully closed and latched
  • E07: Motor issue - Contact service center

Manual Downloads

Current Model Manuals

SMH4HVX31E

14 Place Settings with Zeolith

SMH4HVX36E

14 Place Settings with Home Connect

SMH4HVX34E

14 Place Settings Stainless Steel

SMH4HVX32E

14 Place Settings White

Popular Previous Models

SMV4HVX32E

13 Place Settings with Zeolith

SMI4HVX32E

12 Place Settings Integrated

SMU4HVX32E

12 Place Settings Ultra Silence

SMS4HVX32E

12 Place Settings Slim Line

Note: For models not listed here, please visit the Bosch Support Website for complete documentation.