Bosch Dishwasher Troubleshooting Manual

User Manual & Troubleshooting Guide

PDF Download Available

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe wrench
  • Tape measure

Step-by-Step Installation

  1. Choose Installation Location: Select a location near water supply, drain, and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dishwasher.
  3. Connect Water Supply: Connect hot water supply line to the water inlet valve. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into sink drain or garbage disposal with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is level from front to back and side to side.
  7. Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series SHEM63W55N / SHPM65Z55N
Type Built-in Dishwasher
Color Stainless Steel / White
Place Settings 16 Place Settings
Noise Level 42 dB
Control Type Touch Controls with LED Display
Energy Rating Energy Star Certified
Water Consumption 2.9 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 33.875 x 23.5625 x 23.5625 inches
Weight 105 lbs
Drying System Condensation Drying

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Extended Warranty: 5 years on stainless steel tub
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com

Key Features

EcoSilence Drive

Bosch's innovative brushless motor provides quiet operation (as low as 42 dB) with exceptional durability and energy efficiency.

PerfectDry

Advanced condensation drying technology uses heat from the final rinse and natural physics to dry dishes completely without extra energy consumption.

InfoLight

Projects a red light onto the floor to indicate the dishwasher is running, eliminating the need to open the door to check status.

RackMatic

Adjustable upper rack that can be raised or lowered to accommodate tall items in both racks and optimize loading flexibility.

Home Connect

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Sanitize Option

Heats water to 155°F to eliminate 99.9% of food soil bacteria, providing hygienically clean dishes for your family.

Wash Programs Explained

Auto

Automatically adjusts water temperature and cycle time based on soil level

Heavy

Intensive cleaning for pots, pans, and heavily soiled dishes

Normal

Standard wash cycle for everyday dishes with normal soil

Speed60

Quick wash cycle that cleans lightly soiled dishes in just 60 minutes

Gentle

Delicate cycle for fine china, crystal, and fragile items

Rinse & Hold

Rinses dishes to prevent dried-on food until a full load is ready

Troubleshooting

Problem Possible Cause Solution
Dishwasher won't start Power issue, door not closed properly Check power supply, ensure door is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect program Reduce load size, use correct detergent, select appropriate program
Water not draining Drain hose clogged or kinked Check drain hose for obstructions or kinks, clean filter
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in spray arms, unbalanced load Check for foreign objects, redistribute dishes evenly
Dishes not drying Rinse aid empty, wrong cycle selected Refill rinse aid, use Auto or Heavy cycle for better drying

Error Codes

  • E09: Water supply issue - Check water supply and inlet valve
  • E15: Drain issue - Check drain hose and pump
  • E21: Water leakage detected - Check for leaks and water supply
  • E24: Heating issue - Contact service center
  • E25: Door not closed properly - Ensure door is fully closed
  • E27: Temperature sensor issue - Contact service center

Manual Downloads

Current Model Manuals

SHEM63W55N

300 Series Dishwasher

SHPM65Z55N

500 Series Dishwasher

SHE89P75UC

800 Series Dishwasher

SHE3AR72UC

100 Series Dishwasher

Popular Previous Models

SHE65T55UC

500 Series Ascenta

SHX7ER55UC

800 Series Premium

SGV75U53UC

500 Series Benchmark

SHS63VL2UC

300 Series Stainless

Note: For models not listed here, please visit the Bosch Support Website for complete documentation.