Common Problems
Most Reported Issues:
- Dishwasher not starting or power issues
- Poor cleaning results
- Water not draining properly
- Unusual noises during operation
- Error codes appearing on display
- Water leakage
- Detergent not dispensing
Problem Overview
- Power Issues: Dishwasher fails to start or turns off unexpectedly during cycles
- Cleaning Problems: Dishes come out dirty, streaky, or with residue
- Drainage Issues: Water remains in the bottom of the dishwasher after cycle completion
- Noise Problems: Unusual grinding, humming, or rattling sounds during operation
- Water Leaks: Water pooling around the dishwasher or leaking from door
- Display Errors: Error codes appearing that prevent normal operation
Error Codes
| E09 | Water intake fault - Check water supply and inlet valve |
| E15 | Water drainage issue - Check drain hose and pump |
| E22 | Heating system error - Check heating element and thermostat |
| E24 | Water leakage detected - Check for leaks and seals |
| E25 | Door switch malfunction - Ensure door is properly closed |
| E32 | Motor control error - Contact service center |
| E34 | Temperature sensor fault - Check temperature sensors |
| E36 | Communication error - Control panel issue |
Resetting Error Codes
- Basic Reset: Turn off dishwasher at circuit breaker for 5 minutes, then restart
- Factory Reset: Press and hold Start button for 10 seconds until all lights flash
- Error Clear: Some errors clear automatically when the issue is resolved
For persistent error codes, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not latched, child lock activated | Check power supply, ensure door clicks shut, deactivate child lock |
| Poor cleaning results | Spray arms blocked, wrong detergent, incorrect loading | Clean spray arms, use recommended detergent, load dishes properly |
| Water not draining | Drain hose clogged, filter blocked, pump issue | Check drain hose, clean filter, inspect drain pump |
| Water leaking | Door seal damaged, overfilling, loose connections | Inspect door seal, check float switch, tighten connections |
| Unusual noises | Spray arm hitting dishes, pump issues, foreign objects | Rearrange dishes, check pump, remove foreign objects |
| Detergent not dispensing | Detergent cup blocked, dispenser mechanism faulty | Clean detergent cup, check dispenser operation |
| Dishes not drying | Rinse aid empty, heating element faulty, poor loading | Refill rinse aid, check heating element, improve air circulation |
Quick Fixes
- Reset: Turn off power for 5 minutes to reset electronic controls
- Clean Filter: Remove and clean the filter assembly regularly
- Check Spray Arms: Ensure spray arms rotate freely and holes are clear
- Inspect Door Seal: Check for debris or damage to the door gasket
- Verify Water Supply: Ensure water valve is fully open and pressure is adequate
Maintenance Tips
Regular Filter Cleaning
Clean the filter assembly every 1-2 months to prevent clogs and ensure optimal cleaning performance. Remove food particles and rinse under warm water.
Spray Arm Maintenance
Monthly inspection of spray arms for blockages. Ensure they rotate freely and clean any clogged holes with a toothpick or small brush.
Door Seal Care
Wipe the door seal regularly with a damp cloth to remove food residue and prevent mold growth. Check for tears or damage that could cause leaks.
Interior Cleaning
Run an empty cycle with dishwasher cleaner monthly to remove grease, limescale, and odor-causing bacteria from the interior.
Rinse Aid Maintenance
Keep rinse aid reservoir filled to ensure proper drying and prevent water spots. Use only Bosch recommended rinse aid products.
Detergent Usage
Use only recommended detergents and follow dosage instructions. Avoid overfilling detergent dispenser to prevent residue buildup.
Preventive Maintenance Schedule
Daily
Scrape large food particles before loading, ensure proper loading technique
Weekly
Wipe door edges and control panel, check for any visible issues
Monthly
Clean filter assembly, inspect spray arms, check door seal
Quarterly
Run cleaning cycle with dishwasher cleaner, inspect drain hose
Annually
Professional inspection recommended for optimal performance
As Needed
Refill rinse aid and salt, replace worn parts, address error codes
Manual Downloads
Current Model Manuals
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SHP75CM5N
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SHP65CM5N
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SHP55CM5N
Series 5 Built-in Dishwasher
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