Installation Guide
Tools Needed:
- Phillips screwdriver
- Flat-head screwdriver
- Adjustable wrench
- Pliers
- Level
- Teflon tape
Step-by-Step Installation
- Prepare Installation Area: Ensure cabinet opening is clean, level, and meets required dimensions for dishwasher installation.
- Remove Old Unit: Disconnect power and water supply, then carefully remove existing dishwasher if replacing.
- Connect Water Supply: Attach water inlet hose to hot water supply line using proper fittings and Teflon tape.
- Connect Drain Hose: Route drain hose to sink drain or garbage disposal with high loop to prevent backflow.
- Electrical Connection: Connect to dedicated 120V, 15A circuit with proper grounding. Follow local electrical codes.
- Position Dishwasher: Slide unit into cabinet opening, ensuring level from front to back and side to side.
- Secure Unit: Attach mounting brackets to countertop or cabinet sides to secure dishwasher in place.
- Test Operation: Run diagnostic cycle to check for leaks and proper operation of all functions.
Specifications
| Model Series | SHX878WD5N / SHP878ZD5N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 Place Settings |
| Noise Level | 42 dB (Silence Plus) |
| Control Type | Hidden Touch Controls with LED Display |
| Energy Rating | Energy Star Certified |
| Water Consumption | 2.9 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 105 lbs |
| Drying System | Condensation Drying with CrystalDry |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on circulation motor
- Rack Warranty: Lifetime on stainless steel tub
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Replacement Parts
Circulation Pump
Main wash pump that circulates water throughout the dishwasher. Compatible with all Silence Plus models.
Part Number: 00611985
Drain Pump
Removes used water from the dishwasher. Features quiet operation and reliable performance.
Part Number: 00654215
Heating Element
Stainless steel heating element for water heating and drying cycles. 1200W capacity.
Part Number: 00645437
Spray Arms
Upper and lower spray arms with precision nozzles for optimal water distribution.
Part Numbers: 00611974 (Upper), 00611973 (Lower)
Door Gasket
Water-tight seal that prevents leaks and maintains insulation. Easy to replace.
Part Number: 00645442
Control Panel
Complete touch control assembly with LED display for all model variations.
Part Number: 00654228
Common Replacement Kits
Rack Repair Kit
Complete set of rack rollers, wheels, and tine guards for upper and lower racks
Kit Number: 00611992
Filter Assembly
Micro-filter assembly with fine and coarse filters for optimal cleaning performance
Kit Number: 00654219
Door Hinge Kit
Complete hinge assembly with springs and mounting hardware for smooth door operation
Kit Number: 00645445
Drain Hose Kit
Replacement drain hose with connectors and clamps for easy installation
Kit Number: 00611988
Detergent Dispenser
Complete detergent and rinse aid dispenser assembly with electronic components
Kit Number: 00654222
Water Inlet Valve
Solenoid-operated water inlet valve with built-in filter screen
Kit Number: 00645440
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not latched, control lock activated | Check power supply, ensure door is closed, deactivate control lock |
| Poor cleaning results | Clogged spray arms, dirty filter, wrong detergent | Clean spray arms and filter, use recommended detergent |
| Water not draining | Drain hose clogged, drain pump failure | Check drain hose for obstructions, inspect drain pump |
| Leaking water | Door gasket damaged, loose connections, overfilling | Replace door gasket, check connections, ensure proper installation |
| Unusual noises | Foreign objects in pump, worn spray arm bearings | Check for foreign objects, replace worn components |
| Error codes displayed | Sensor failure, component malfunction | Consult error code guide, check corresponding components |
Common Error Codes
- E15: Water supply issue - Check water inlet valve and supply
- E22: Drainage error - Check drain pump and hose
- E24: Water leakage detected - Check for leaks and door seal
- E09: Heating element fault - Check heating element and thermostat
- E01: Door switch error - Ensure door is properly closed
- E03: Temperature sensor error - Check temperature sensor
Parts Manual Downloads
Current Model Parts Manuals
SHX878WD5N
800 Series Silence Plus
SHP878ZD5N
800 Series Panel Ready
SHX868WD5N
800 Series with CrystalDry
SHP878ZD3N
800 Series Black
Previous Model Parts
SHX7PT55UC
500 Series Silence Plus
SHP865ZD5N
500 Series Panel Ready
SHX6PT55UC
300 Series Silence Plus
SHP65ZD5N
100 Series Panel Ready