Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pipe wrench
- Tape measure
- Drill with bits
Step-by-Step Installation
- Choose Installation Location: Select a location near water supply, drain, and electrical connections with adequate clearance for door opening.
- Remove Shipping Materials: Remove all shipping bolts, brackets, and protective packaging from the dishwasher.
- Connect Water Supply: Connect the water supply line to the hot water valve. Use only new, approved water supply lines.
- Connect Drain Hose: Route the drain hose to the sink drain or garbage disposal with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 15A dedicated circuit. Follow local electrical codes.
- Level the Dishwasher: Adjust the leveling legs to ensure the dishwasher is perfectly level from front to back and side to side.
- Secure to Countertop: Install mounting brackets to secure the dishwasher to the underside of the countertop.
- Test Run: Run the dishwasher through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | SHP865ZD5N |
| Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Place Settings | 16 Place Settings |
| Noise Level | 44 dBA |
| Control Type | Hidden Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 2.9 Gallons per Cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
| Weight | 105 lbs |
| Drying System | Condensation Drying with CrystalDry® |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-home.com
Key Features
EcoSilence Drive
Bosch's brushless motor technology provides ultra-quiet operation at only 44 dBA, making it one of the quietest dishwashers on the market with exceptional reliability.
PerfectDry with CrystalDry®
Advanced drying system uses mineral technology to absorb moisture, delivering perfectly dry dishes including plastics without the need for rinse aids.
Flexible 3rd Rack
Extra rack designed specifically for cutlery and utensils, providing more space in the lower racks for plates, bowls, and larger items.
InfoLight®
Projects a red light onto the floor to indicate when the dishwasher is running, allowing you to check cycle status without opening the door.
AquaStop® Protection
Complete water protection system with leak detection and automatic shutoff to prevent water damage to your kitchen floor and cabinets.
Soil Sensor
Automatically detects how dirty your dishes are and adjusts water usage, temperature, and cycle time accordingly for optimal cleaning efficiency.
Wash Programs Explained
Auto Program
Automatically adjusts water temperature and cycle time based on soil level for optimal cleaning and energy efficiency
Heavy Program
Intensive cleaning for heavily soiled pots, pans, and baking dishes with extra hot water and extended wash time
Normal Program
Standard cycle for everyday dishes with normal soil levels, providing thorough cleaning with energy efficiency
Speed60 Program
Quick wash cycle that cleans lightly soiled dishes in just 60 minutes for when you need clean dishes fast
Eco Program
Energy-saving cycle that uses less water and electricity while still providing excellent cleaning results
Glass Program
Gentle cycle specifically designed for delicate glassware, crystal, and fine china with lower water temperature
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher won't start | Power issue, door not closed properly, child lock activated | Check power supply, ensure door is latched completely, check child lock setting |
| Poor cleaning results | Overloading, wrong detergent, clogged spray arms | Rearrange load properly, use recommended detergent, clean spray arms |
| Water not draining | Drain hose clogged, filter blocked | Check drain hose for obstructions, clean filter system |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in pump, spray arm hitting dishes | Check for foreign objects, rearrange load properly |
| Dishes not drying | Rinse aid empty, wet load program selected | Refill rinse aid, select proper drying program |
Error Codes
- E01: Water supply issue - Check water supply and inlet valve
- E02: Drain issue - Check drain hose and pump
- E03: Water leakage detected - Check for leaks and water supply
- E09: Motor issue - Contact service center
- E15: Temperature sensor error - Contact service center
- E24: Door not closed properly - Ensure door is fully closed
Manual Downloads
Current Model Manuals
SHP865ZD5N
500 Series Stainless Steel
SHP865ZD3N
500 Series Black
SHP865ZD7N
500 Series White
SHP878ZD5N
500 Series Panel Ready
Popular Previous Models
SHP65T55UC
500 Series 44 dBA
SHP68TL5UC
500 Series with CrystalDry
SHP53B35UC
500 Series 46 dBA
SHP50B35UC
500 Series Basic