Error Codes
Error Code | Description | Possible Causes |
---|---|---|
E01 | Water Supply Error | Water inlet valve malfunction, clogged filter, low water pressure |
E02 | Drainage Error | Clogged drain hose, faulty drain pump, blocked filter |
E03 | Water Leak Detected | Leaking hose connections, damaged door seal, overflow |
E04 | Heating System Error | Faulty heating element, temperature sensor issues |
E05 | Motor Circuit Error | Circulation pump failure, motor control board issues |
E06 | Door Lock Error | Door not closing properly, faulty door lock mechanism |
E07 | Sensor Error | Turbidity sensor malfunction, water level sensor issues |
E08 | Control Board Error | Main control unit failure, electronic component malfunction |
Common Warning Indicators
- Red Light Flashing: Critical error requiring immediate attention
- Yellow Light Flashing: Warning - check water supply or drainage
- All Lights Flashing: System reset required or major component failure
- Single Light Flashing: Minor issue - check filter or spray arms
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Dishwasher won't start | Power issue, door not closed properly, child lock activated | Check power supply, ensure door is latched, deactivate child lock |
Poor cleaning results | Clogged spray arms, incorrect detergent, overloaded racks | Clean spray arms, use recommended detergent, load dishes properly |
Water not draining | Clogged drain hose, blocked filter, faulty drain pump | Check drain hose for obstructions, clean filter, inspect drain pump |
Leaking water | Door seal damage, loose connections, overfilling | Inspect door seal, check hose connections, ensure proper loading |
Unusual noises | Foreign objects in pump, worn bearings, loose spray arms | Check for foreign objects, inspect pump and motor components |
Dishes not drying | Heating element failure, rinse aid depleted, incorrect cycle | Check heating element, refill rinse aid, select proper drying cycle |
Quick Reset Procedures
- Basic Reset: Press and hold Start button for 5 seconds
- Hard Reset: Unplug dishwasher for 2 minutes, then restart
- Factory Reset: Hold Heat Dry and Start buttons simultaneously for 10 seconds
- Error Clear: Press Cancel button three times rapidly
Specifications
Model Number | SHV99A13UC |
Series | 800 Series |
Type | Built-in Dishwasher |
Color | Stainless Steel |
Place Settings | 16 Place Settings |
Noise Level | 39 dBA (QuietPlus) |
Control Type | Hidden Touch Controls with LED Display |
Energy Rating | ENERGY STARĀ® Most Efficient |
Water Consumption | 2.2 gallons per cycle (Normal) |
Power Requirements | 120V, 60Hz, 15A |
Dimensions (HxWxD) | 33.875 x 23.5625 x 23.5625 inches |
Weight | 105 lbs |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on EcoSilence Drive Motor
- Stainless Steel Tub: Lifetime warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Bosch Customer Service at 1-800-944-2904 or visit Bosch-Home.com
Maintenance
Filter Cleaning
Clean the microfilter and coarse filter monthly. Remove any food particles and rinse under warm water to maintain optimal performance.
Spray Arm Maintenance
Regularly check spray arms for clogs. Remove any debris from spray holes and ensure arms rotate freely for proper water distribution.
Door Seal Care
Wipe door gasket regularly with damp cloth. Check for damage or food particles that could prevent proper sealing.
Detergent Dispenser
Clean detergent dispenser monthly. Remove any caked detergent and ensure the compartment opens properly during cycles.
Rinse Aid System
Keep rinse aid reservoir filled. Use only Bosch recommended rinse aid for best drying results and spot-free dishes.
Monthly Cleaning Cycle
Run empty cleaning cycle monthly with dishwasher cleaner to remove grease, limescale, and odor-causing residues.
Recommended Maintenance Schedule
Daily
Scrape large food particles, check for foreign objects
Weekly
Wipe control panel and door exterior, check spray arms
Monthly
Clean filters, check door seal, refill rinse aid
Quarterly
Run cleaning cycle, inspect drain hose, check water connections
Annually
Professional inspection, complete system check
Manual Downloads
Current Model Manuals
SHV99A13UC
800 Series Dishwasher
SHV98A13UC
800 Series with CrystalDry
SHV97A13UC
800 Series with Home Connect
SHV96A13UC
800 Series Panel Ready
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