Recall Overview
Recall Announcement:
- Recall Date: March 15, 2024
- Recall Number: CPSC-24-12345
- Manufacturer: BSH Home Appliances Corporation
- Product: Bosch 800 Series Dishwashers
- Units Affected: Approximately 125,000
Recall Summary
- Recall Initiation: BSH Home Appliances Corporation, in cooperation with the U.S. Consumer Product Safety Commission, has announced a voluntary recall of certain Bosch 800 Series dishwashers.
- Reason for Recall: The heating element in the recalled dishwashers can overheat, posing a fire hazard.
- Incident Reports: The firm has received 35 reports of overheating incidents, including 12 reports of property damage. No injuries have been reported.
- Manufacturing Dates: The recalled dishwashers were manufactured between January 2023 and December 2023.
- Distribution: Sold at appliance stores, home centers, and online retailers nationwide from February 2023 through February 2024.
- Price: Consumers paid between $1,100 and $1,500 for the recalled dishwashers.
Affected Models
| Primary Model | SHV99A13UC |
| Series | Bosch 800 Series |
| Product Type | Built-in Dishwasher |
| Color | Stainless Steel / Black |
| Manufacturing Date Range | January 2023 - December 2023 |
| Serial Number Range | FD230100000 - FD231231999 |
| Model Number Location | Inside door on right side frame |
Additional Affected Models
- SHV99A13UC: Stainless Steel Front
- SHV99A23UC: Black Front
- SHV99A33UC: White Front
- SHV99A43UC: Panel Ready
To verify if your dishwasher is included in this recall, visit BoschRecallVerification.com or call the toll-free number below.
Safety Hazard
Fire Hazard
The heating element in affected dishwashers can overheat during the drying cycle, potentially igniting plastic components and creating a fire hazard.
Electrical Malfunction
Overheating can cause electrical components to fail, potentially leading to short circuits and electrical hazards.
Smoke Production
Multiple reports indicate smoke emission from the dishwasher during operation, which could indicate imminent failure.
Property Damage
There have been 12 confirmed incidents of property damage, including damage to cabinetry and surrounding areas.
Warning Signs
Unusual Odors
Burning plastic or electrical smells during operation
Excessive Heat
Extreme heat emanating from the dishwasher exterior
Smoke Emission
Visible smoke coming from the dishwasher vents
Error Codes
Display showing E15 or H05 error codes repeatedly
Cycle Interruption
Dishwasher stopping mid-cycle unexpectedly
Discoloration
Discoloration or melting of interior plastic components
Recall Remedy
| Step | Action Required | Timeline |
|---|---|---|
| Immediate Action | Stop using the dishwasher immediately | Effective immediately |
| Verification | Confirm your model is included in recall | Within 24 hours |
| Registration | Register for the recall repair program | Within 7 days |
| Repair Scheduling | Schedule free in-home repair service | 2-4 weeks |
| Repair Completion | Authorized technician replaces heating element | 1-2 hours per unit |
| Verification | Confirm repair completion and safety | Immediate after repair |
Repair Process Details
- Free Repair: All repairs are performed at no cost to consumers
- In-Home Service: Repairs are conducted in your home by authorized technicians
- Replacement Part: Newly designed heating element with enhanced safety features
- Warranty Extension: Extended warranty on the heating element to 5 years
- Compensation: Reimbursement available for previous repair attempts related to this issue
- Timeline: Most repairs completed within 30 days of registration
Contact Information
Recall Support Channels
Important Documents
Official Recall Notice
Complete CPSC Documentation
Repair Authorization
Service Request Form
Safety Instructions
Interim Safety Guide
FAQs
Frequently Asked Questions